Frequently Asked Questions - English

No.

Yes, but not in the SNEHAM compound. If the patient is not too hostile, he or she can be admitted along with the relatives in rooms in any other section of St. Thomas Hospital.

Those who get admitted in the ward have to pay Rs 650 a day - this includes rent Rs 250, psychiatrist's consultation fee Rs 150, nursing charges Rs 150, and laundry charges Rs 100.

Those who get admitted in the double rooms have to pay Rs 900 a day - this includes rent Rs 400, psychiatrist's consultation fee Rs 200, nursing charges Rs 200, and laundry charges Rs 100.

Additional payments will have to be made for food, medicines, investigations, disposable sheets, nursing procedures, consultations with other specialists or psychologist, etc.

Counselling and yoga are free.

(Do remember that we are usually able to discharge most patients within 1-3 weeks.)

If some family member wants to stay with the patient, then the charges would be different and would depend on the kind of room selected, etc.

1. One government-issued ID card of the patient and any of the accompanying persons, in the original.
2. Three to four sets of the patient's dresses.
3. All available records of past treatments and investigations.

It would be better to reach here between 9 am and 1 pm on any day except Sundays and holidays. Or else you can reach between 4 pm and 5 pm. (Please visit www.mind.in/op to see OP holidays.)

In emergencies, you can approach our casualty at any time. However, in such situations, a bystander will have to stay with the patient till the psychiatrist does an assessment and decides to admit in SNEHAM. If you intend to pursue this option, better discuss the practicalities with us beforehand at our helpline number 96 331 000 11.

Rs. 10,000.

If at the time of admission the Psychiatrist feels that a short stay of about one week would be sufficient, an advance of only Rs. 5,000 would have to be paid.

No. The patients can use our phone to call close contacts, subject to the rules of the Centre.

From one week to one month, depending on the physical and psychological condition of the patient.

No. The rooms and wards are separate.

Of course. Television, radio, newspapers, magazines, books, and facilities for games like chess, cards, badminton, carroms, board games, etc. are available. We also have facilities for yoga and physical exercise.

Yes. SNEHAM is part of a multispeciality hospital which has diverse specialists like physicians, gastroenterologists, neurologist, etc. However, if the patient's condition is very serious, bystanders will have to stay with him/her.

Sorry. We do not have facilities for that.

Yes. However, as per the provisions of the Mental Health Care Act 2017, a bystander will have to stay with the minor. Also, as per the law, female bystanders should be there with admitted girls. Minors will be admitted not in the compound of SNEHAM but in one of the medical wards/rooms of the hospital.

Yes, it is.